General Conditions:
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The language of the Tour is English or Finnish, unless otherwise stated.
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Business languages are Finnish, English, Swedish and German
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Evenio Oy is liability insured. Participants are recommended to have their own insurances
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Appropriate shoes and weather-appropriate equipment are recommended for participants
Booking and Payment Terms:
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The Product Specific Terms and Conditions are based on Evenio’s General Terms and conditions: https://www.evenio.fi/fi/termsconditions
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The reservation is binding, and these terms and conditions shall be valid and binding on both parties after a customer confirms a reservation. The Client has to inform Evenio of reservation cancellations.
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The participation fee is charged according to the reservation made
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When a reservation is confirmed by a Client, a confirmation of the booking is sent via email to her/him, and all details of the reservation can be seen on the confirmation
General Cancellation Terms:
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Evenio oy reserves the right to cancel the service due to illness or other "Force Majeure" reasons. This entitles the paying customer to a full refund.
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No refund in case of no show
There are 3 Product Specific Cancellation Terms:
1. Product description: a guided walking / bicycle tour
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If the Client cancels participation at least 2 days before the start of the Tour, 100% of the participation fee will be refunded.
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If the participant cancels his participation 2-0 days before the start of the Tour, 0% of the price will be refunded.
2. Product description: a guided tour by bus
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If the Client cancels participation at least 14 days before the start of the Tour, 100% of the participation fee will be refunded.
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If the participant cancels their participation 13-8 days before the start of the Tour, 50% of the price will be refunded.
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If the participant cancels his participation 7-0 days before the start of the guide, 0% of the price will be refunded.
3. Product description: a guided tour on a cruise ship & a museum visit included
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​If the Client cancels their participation at least 21 days before the start of the Tour, 100% of the participation fee will be refunded
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If the Client cancels their participation at least 21 days, but more than 15 days before the start of the Tour, 50% of the price will be refunded.
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If the Client cancels his/her participation at least 14 days, but more than 0 days before the start of the Tour, 0% of the price will be refunded.
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