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Customer Feedback – Guided Tours in Helsinki and Tour Leader Services Across Scandinavia
Delivering programme services entails meticulous planning and a strong focus on participant well-being. We've received positive feedback and fantastic ideas for improvement. Take a look at a selection of customer feedback we've gathered for you to see what we are all about!
“I truly admire your expertise, your calm manner, and your flexibility. You are an outstanding customer care professional – simply fantastic.”
Co-operations partner
March 2026
"On behalf of all of us, I would like to express our heartfelt thanks for the exceptionally wonderful tourleading and guidance. Thank you very much!”
Guest
Tourleading
February 2026
“Dear Petra, once again, thank you so much for your wonderful, kind, and highly professional support. I felt very comfortable and well taken care of.”
Guest
Tourleading
February 2026
"It was an insanely interesting tour with Petra. Friendly, courteous, attentively read, eloquent and emphatic. We can only recommend Petra as a guide. Responds to every question and responds to the interests in choosing the sights!
Excellent! Anytime again!"
Helsinki & Surroundings
Private Tour
December 2025
“Petra is a joyful and inspiring colleague and a true pleasure to work with.”
Colleague
December 2025
"We had a lovely day – many thanks for your interesting and knowledgeable tour.
It opened up many facets of young Helsinki as well as the history of Finland - and the happy Finns."
Architecture -Tour
October 2025
“Your voice is fantastic to listen to, and your tour – perfect! Thank you so much!"
Client from a Cruise Ship
October 2025
“Your tour was fantastic, very relaxed and above all really fun!"
Client from a Cruise Ship
September 2025
"This was fabulous - the best guided tour ever! I will speak highly of you."
Client from a Cruise Ship
August 2025
"We are so happy to have had you as our tour leader, and it was fantastic to visit Finland! Thank you!”
Clients from Germany
July 2025
"We were very happy with the tour planning and organisation of our visit to Finland! It was a pleasure!"
Tourleader for Accessible Travel Services.
June 2025
"We all were again so very pleased with your guiding and are also thanking for your support in creating Programme for us."
Client from Germany
April 2025
"Thank you for your great work as our Tour Leader, we all enjoyed our time with you. We hope to meet you again!"
Client from Germany
March 2025
"Our heartfelt thanks for the wonderful impressions of Finland, your support as a Tour Leader and your great guidance. These were unforgettable days."
Client from Germany
February 2025
"It has been our pleasure to have found you. We will contact you for further tours for our Guests from Asian countries."
Tour Operator
February 2025
"We received a lot of positive feedback about the trip and your guidance. Thank you very much!"
Tour Operator
Nuuksio & Helsinki - Tour
December 2024
"That was amazing! We'll be back in the summer!"
Group Guests
Nuuksio & Helsinki - Tour
December 2024
"Had an amazing tour with Petra, who is a thorough professional and a very humble human being. We had a great time and a memorable trip with her. All the best Petra and hope to see you soon!"
Guests
Nuuksio & Helsinki - Tour
December 2024
"Thanking our tour guides and fellow adventurers for making our trip to Finland such a memorable and magical experience "
Guests
Tour Leader Assignment
in Lapland, Finland
December 2024
"We spent a week in Finland with Petra as our tour leader. She is very committed towards her guests and super professional. Thanks so much for the wonderful time spent ☺️"
Guests, Tour Leader Assignment
in Lapland, Finland
December 2024
"Petra is an excellent team player whose strong interpersonal skills and positive attitude make collaboration seamless. Her creativity, energy, and ability to see the bigger picture make her an invaluable asset to any organization."
Tour Lead Colleague
December 2024
"Thank you so much for your class yesterday! We had a great time there."
Group Representative
Guided Nordic Walking Tour
in Helsinki
November 2024
"History, architecture, nature and walking outsides - perfect as a team day activity!"
Representative, City of Espoo
Guided Tour in Otaniemi and Keilaniemi
November 2024
"Our Tour Guide has reported very enthusiastically about the recent stay in Helsinki; you propably played a significant Role in this as well. I would like to thank you very much for this."
Tour Operator
Stop Over Helsinki - Tour
July 2024
"Thank you for the great tour. You made our day an unforgettable experience. Heartfelt thanks!"
Private Guests
Helsinki and Porvoo -Tour
June 2024
"Thank you for the tour, it was very interesting to hear about the farming, the finnish nature and the family life of the villa owners - the Sinebrychoffs."
Congress Guests
"The Bear Island" - Tour
Espoo, June 2024
"Thank you for the pleasant and relaxing Day today - our team really enjoyed the Baltic Sea Nature and the Guided Tour."
Team Representative
Archipelago Tour
June 2024
Thank you both for the fun ride with e-Tuk Tuk's in Helsinki!
Freelance Helsinki TukTours
May 2024
Our wish was a full-day walking tour in Helsinki and getting to know the city's architecture. And that's exactly what we got! Thank you, we had a wonderful day!
Walking Architecture -Tour
Helsinki May 2024
"A very interesting trip that evoked a lot of thoughts and feelings. Thank you very much for a great day!"
Porkkala Lease Time - Tour
May 2024
"In April, during our university excursion from Kiel, we visited Helsinki and had a city tour with Petra through the snow flurries — we fondly remember it and were very impressed!"
Smart City - Walking Tour Helsinki April 2024
"Very interesting to see the new metroline in Espoo and hear about the Art & Technology that one may pass by without noticing it."
Helsinki Walks - Metro Tour
April 2024
"We learned from Petra many new things from our local history and on top of that we could ecercise with our Nordic Walking Poles!"
Nordic Walking and history - Tours April - June 2024
"Our school group really liked the tour in Helsinki. Thank you!"
Helsinki School Group Tour
February 2024
"We were very satisfied with the days spent in Helsinki together with friends and Petra."
Helsinki Day Tours
February 2024
"Very rewarding and enlightening local history.
An interesting trip."
Civil War 1918
February 2024
"Even though our autumn walk to the forest was a rainy one, we did enjoy the day with you. Thank you for taking us to the wonderful forest!"
Full day hike in forest
September 2023
"Our whole family thanks – our youngsters also really liked it!"
Porkkala Lease Time - Tour
September 2023
"For me the Art Exhibition was a nice added element, but the most lovely experience was to get to enjoy the unique nature and learn more about it."
Bienniale & Alexanders Path -Tour on Vallisaari Island.
August 2023