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FAQ's

WHAT KIND OF SERVICES DOES EVENIO OFFER?

We design and execute Meetings and Events globally specialising in serving Life Science Business

(B2B, Investigator Meetings)

  • Face-to-Face, Virtually, the Hybrid way

  • Registrations, Invitations, Communication Handling

  • Logistics (Air & Train Travel, Ground Travel Services at meeting location)

  • Meeting Technology and Meeting Site Personnel (Meet & Greet, Front Desk, Conference Facilitator)

  • Accommodation bookings

  • Food & Beverage Handling

  • Reporting

We design and execute Programme Services in Greater Helsinki Area, Southern Finland

(B2B, B2C)

  • Cultural Historical and Nature themed Guided Tours (in Archipelago, in Forests, in Cities)

  • Active, more sportive Guided Tours (Nordic Walking, Cycling, Yoga Outsides, Plogging)

  • “Design for all” – themed Inclusive Tours (for people with mobility impairments, hearing Impairments, and people with developmental disabilities)

    • We commit to promoting equality and reducing inequality by creating services suitable for everyone. Non-discriminating, inclusive travel contributes to an open, equal and engaging society regardless of age, sexual orientation, religion, culture and special needs. For our Tours we always give priority to local, eco-friendly and fair-trade suppliers whenever these are available and of sufficient quality.

    • We may use vehicles and / or equipment, such as buses, metro, trains, bicycles, snowshoes, water buses and RIB-boats

We design and write content for attractions, sights, paths, tours, and hobby clubs (Cultural Historical and Nature related content) 

Project Management B2B Service

  • Metal detector clubs, local history clubs

  • Seminar Content, presentations

  • Culture and Nature Paths

WHERE DO I FIND EVENIOS TOURS?

  • Public Tours can be found and purchased through our online shop and other sales channels such as Johku and TripAdvisor

  • For private tours we prompt to contact us (Phone call, e-mail, WhatsApp, Messenger-messages). Our turnaround time is max. 24 hours between Monday and Friday. Contact details are always visible on our website.

  • Evenio sends out appr. 4 times a year a Newsletter, sign up via Evenios webpage

WHAT KIND OF LIMITATIONS ARE THERE FOR THE TOURS?

  • Public tours have limitations what comes to the number of participants. All tours are confirmed by e-mail to enrolled participants 12 hours (if not otherwise mentioned) before the start time. The online shop may offer the possibility to enrol to the waiting list

  • Our Tours do always have a description that tell participants how demanding the tours are. (Length, altitude, quantity of stairs, materials of surfaces, weather condition etc.)

  • Design for All – Tours have a detailed description of the Tour suitability

WHAT LANGUAGES ARE AVAILABLE FOR THE TOURS?

  • English, Swedish, German, and Finnish languages are the major languages, but some tours are also offered in Japanese and Korean languages

  • An interpreter may come along, just kindly inform Evenio in forehand  

HOW ARE THE TOURS PAID?

  • The public tours are to be booked and paid in our online shop

  • Group tours may be invoiced, paid using a bank card or a payment link can be sent

  • The tours can be paid using a common debit or credit card or in cash (Payment links and contactless payments)

WHAT IS THE CANCELLATION POLICY?

  • Each tours cancellation policy can be found in the Tour description or in the offer

  • In “Force Majeure” -situations Evenio has the right to cancel the tour (e.g. in case of illness)

HOW SHOULD I PREPARE FOR THE TOURS?

  • Kindly read the description of the tour thoroughly through to gain understanding of the tour’s requirements

  • We always recommend selecting proper footwear and comfortable clothing suitable for the weather and tour condition

  • For longer Tours we advise taking water and snacks with you

THE INSURANCE POLICY

  • All our tours are planned from the safety point of view

  • All our tours are covered by liability insurance

  • We emphasize the importance of your own travel or accident insurance

TAKING PHOTOS ON THE TOUR

  • Feel free to take photos for yourself, and to share them in the social media channels. You may tag them with hashtags #evenio #eveniotours #evenioevents

  • Evenio reminds on good manners and Policies regarding Public Photography

  • Evenio may take photos during the tours for commercial purposes. This will always be announced in beforehand, and you can always refuse to be photographed.

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